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Terms and Conditions of in2London

This page (together with Privacy Policy, Terms of Website Use) tells you information about us and the legal terms and conditions (Terms) on which we sell any of the services (Services) listed on our website (our site) to you.

These Terms will apply to any contract between us for the sale of Services to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Services from our site. Please note that by ordering any of our Services, you agree to be bound by these Terms and the other documents expressly referred to in it.

Please click on the button marked "Please accept the Terms and Conditions before proceeding" at the end of your order if you accept them. If you refuse to accept these Terms, you will not be able to order any Services from our site.

You should print a copy of these Terms or save them to your computer for future reference.
We amend these Terms from time to time as set out in clause 6. Every time you wish to order Services, please check these Terms to ensure you understand the terms which will apply at that time.
These Terms, and any Contract between us, are drafted in the English language. If they are translated into any other language, the English language version shall prevail.
 

1.

Information about us

1.1

We operate the website www.in2london.com. We are In2London Ltd, a company registered in England and Wales under company number 7998510 and with our registered office at Suite 84, 235 Earl’s Court Rd, SW5 9FE, London. Our main trading address is Suite 84, 235 Earl’s Court Rd, SW5 9FE, London.

1.2

To contact us, please see our Contact Us page.

2.

Use of our site

2.1

Your use of our site is governed by our Terms of website use. Please take the time to read these, as they include important terms which apply to you.

3.

How we use your personal information

3.1

We only use your personal information in accordance our Privacy Policy. For details, please see our Privacy Policy. Please take the time to read these, as they include important terms which apply to you.

3.2

By agreeing to these Terms you consent to us publishing your CV on both our own and other companies’ websites in connection with the supply of the Services.

4.

Your rights

4.1

As a consumer, you have legal rights in relation to Services that are not carried out with reasonable care and skill and goods and services that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

5.

How the contract is formed between you and us

5.1

For the steps you need to take to place an order on our site, please see our page.

5.2

Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

5.3

After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 5.4

5.4

We will confirm our acceptance to you by sending you an e-mail indicating that your order is confirmed (Confirmation). The Contract between us will only be formed when we have received payment for your order and send you the Confirmation.

6.

Our right to vary these terms

6.1

We may revise these Terms from time to time in the following circumstances:

  • changes in how we accept payment from you;
  • changes in relevant laws and regulatory requirements; and
  • other necessary changes to our processes or the Services we provide.

6.2

Every time you order Services from us, the Terms in force at that time will apply to the Contract between you and us.

7.

Your consumer right of return and refund

7.1

As a consumer, you have a legal right to cancel a Contract under the Consumer Protection (Distance Selling) Regulations 2000) as set out at clause 12. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to utilise the Service, you can notify us of your decision to cancel the Contract and receive a refund. Advice about your legal right to cancel the Contract under these regulations is available from your local Citizens' Advice Bureau or Trading Standards office.

7.2

As a consumer, you will always have legal rights in relation to services that are not provided with reasonable care and skill and goods and services that are faulty or not as described. These legal rights are not affected by the returns policy in these Terms. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

8.

Duration

8.1

The Services supplied to you shall continue to be supplied for a period of two (2) months, unless the Contract between us is extended or terminated in accordance with these Terms.

9.

Our obligations to you

9.1

We shall use reasonable endeavours to provide such Services as you reasonably request as soon as practicable and possible.

10.

You shall

10.1

You shall:

  • co-operate with us in all matters relating to the Services;
  • provide us with the following information:
    • Your full name
    • Passport and ID number
    • Photocopy of current passport
    • Nationality
    • Current address
    • Your current CV, containing information about your previous work experience
  • inform us at least one week in advance of the date on which you are due to arrive in London;
  • attend all interviews organised for you by us;
  • actively look for job opportunities;
  • inform us immediately upon receipt of a job offer;
  • upon securing a job, ensure that you perform that job to the best of your ability and behave at all times in a respectful and trustworthy way;
  • inform us at least one week in advance if you wish to leave your:
    • employment; and/or
    • accommodation; and
  • behave at all times in a way which will not damage our relationships with employers or accommodation providers.

11.

Charges and payment

11.1

In consideration of the provision of the Services you shall pay the charges for each service ordered as follows:

  • To book the in2London Service: 100 euros;
  • To acquire the in2London Service: 249 euros;
  • Finding and reserving accommodation: 120 euros;
  • Composing CVs: 50 euros;
  • Welcome package: 70 euros;
  • Learning the language: 40 euros;
  • In2London administration: 90 euros;
  • In2London Dossier: 50 euros; and
  • Tax refund: 60 euros.

11.2

All prices stated include VAT. However, if the rate of VAT changes we are entitled to adjust the rate of VAT payable by you unless you have already paid for the Services in full before the change in the rate of VAT takes effect.

11.3

All payments are to be made in advance of the Services being supplied. No Services will be provided unless payment has been received in cleared funds.

11.4

Without prejudice to any other right or remedy that we may have, if you fail to pay, we may suspend all Services until payment has been made in full.

12.

Termination and cancellation rights

12.1

The Contract shall terminate automatically on expiry of the initial two (2) month term, unless extended in accordance with these Terms.

12.2

Before we begin to provide the Services, you have the following rights to cancel the Contract:

  • You may cancel the Contract at any time before the start date for the Services or within seven (7) calendar days of placing an order for Services by contacting us by email. We will confirm the cancellation to you in writing.
  • If you cancel the Contract under clause 12.2(a) and you have made any payment in advance for Services that have not been provided, we will refund these amounts to you.
  • However, if you cancel the Contract under clause 12.2(a) and we have already started work by that time, you will pay us any costs reasonably incurred in starting to supply the Services, and this charge will be deducted from any refund that is due to you.

12.3

If we have to cancel the Contract before the Services start:

  • due to an Event Outside Our Control (as defined in Clause 14) or the unavailability of key personnel or key materials without which we cannot provide the Services, we will promptly contact you if this happens.
  • and if you have made any payment in advance for Services that have not been provided, we will refund these amounts to you.

12.4

Once we have begun to provide the Services either you or we may cancel the Contract at any time by providing the other with at least 30 calendar days' notice in writing.

12.5

Once we have begun to provide the Services to you, you may cancel the Contract with immediate effect by giving us written notice if:

  • We break this Contract in any material way and do not correct or fix the situation within seven (7) days of you notifying us in writing of the breach;
  • We go into liquidation or a receiver or an administrator is appointed over our assets;
  • We are affected by an Event Outside Our Control.

12.6

We may cancel the Contract for Services at any time with immediate effect by giving you written notice if:

  • You do not pay any sums owing under these Terms; or
  • You breach the Contract in any other material way and do not correct or fix the situation within 7 days of us notifying you in writing of the breach.

12.7

For the avoidance of doubt, no refund will be available if you terminate the Contract early, other than in accordance with these Terms.

12.8

Where we terminate the Contract and you have made any payment in advance for Services that have not been provided, we will refund these amounts to you. We will be entitled to deduct from this refund any costs reasonably incurred in supplying the Services up until the date of termination.

13.

Our liability to you

13.1

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Contract.

13.2

We only supply the Services for domestic and private use. You agree not to use the product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

13.3

We do not in any way exclude or limit our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • any breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);
  • any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 or section 3, 4 and 5 of the Supply of Goods and Services Act 1982 (description, satisfactory quality, fitness for purpose and samples); and
  • defective products under the Consumer Protection Act 1987.

14.

Events outside our control

14.1

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 14.2.

14.2

An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

14.3

If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:

  • we will contact you as soon as reasonably possible to notify you; and
  • our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Services to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

15.

Communications between us

15.1

When we refer, in these Terms, to " in writing ", this will include e-mail.

15.2

To cancel a Contract in accordance with your legal right to do so as set out in clause 7 and 12, you must contact us in writing by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you sent us the e-mail or posted the letter to us.

15.3

If you wish to contact us in writing for any other reason, you can send this to us by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.. You can always contact us using our Customer Services telephone line.

15.4

If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us.

16.

Other important terms

16.1

We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.

16.2

You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

16.3

This Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

16.4

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

16.5

If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

16.6

If you are a consumer, please note that these Terms are governed by English law. This means a Contract for the purchase of Services through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction.
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